FAQ
About Pedal for Kids
1. What do I need to do to participate?
Raise a minimum of $500 in donations, and you will earn your seat on the Mighty Bike!
2. How long is the ride on the Mighty Bike?
The ride lasts approximately 30 minutes. You should arrive at least 20 minutes before the start of your ride and stay for 10 minutes after your ride for pictures. You should expect the activity to last approximately 1 hour total.
3. What happens if it’s raining on the day of the event?
Rides take place RAIN or SHINE! Waterproof ponchos that fit over your clothing will be provided in case of inclement weather.
4. What kind of visibility does my team receive?
Teams of 15 or 30 riders have the option of displaying a large banner on the Mighty Bike during their ride. Teams will also receive visibility on the website, on-site at the event, and on Facebook.
Registration
1. Who can participate in Pedal for Kids?
Anyone who wants to help improve the care provided to sick children.
2. How do I register a new team?
- Go to the registration page (Register button at the top) and choose the 'Create a new team' option.
- Follow the steps to create your team and your personnal fundraising page.
Anyone who wants to help improve the care provided to sick children.
3. How do I join an existing team?
- Go to the registration page (Register button at the top) and choose the 'Join an existing team' option.
- Use the search tool to find your team, and proceed to registration.
4. How can I participate if I do not have a team?
You have two choices: you can create a new team, or you can join our spokeschild ride as a solo rider. In order to do so, contact Sahar at sazi@mchf.com or 514-934-4846 ext: 29272.
5. When is the deadline to register?
More details to come.
6. What do I do if I miss the registration deadline?
Contact Sahar at sazi@fhme.com or 514-934-4846 ext : 29272 to know if places are still available.
7. Can I register more than one team?
Yes, as long as the objective for each team remains a minimum of $500 per person.
Fundraising
1. Do I have to raise funds to participate in Pedal for Kids?
Yes, if you want to deserve your place on the giant bike! Minimum of $500 per person.
2. Is there a minimum fundraising objective for a team?
The minimum objective is $15,000 for a full team (30 riders) and $7,500 for a half team (15 riders). Returning teams are encouraged to beat their previous total – we believe you can do it!
3. How will the foundation help me to raise funds?
We provide you with an arsenal of solicitation tools: your own personal fundraising page, email templates, patient stories, pledge forms, and ideas for organizing your own fundraising activity. Check out our tips section to get started now!
4. What happens if I don’t complete my fundraising objective before my ride?
We encourage everyone to complete their fundraising on or before the day of their ride.
5. How do I create a personalized fundraising page?
- Go to the registration page (Register button at the top) and choose the 'Join an existing team' option.
- Use the search tool to find your team, and proceed to registration.
6. How do I share my fundraising page with my contacts?
On your fundraising page, you have buttons that allow you to share on various networks and by e-mail.
7. How do I support a participant or a team?
- Use the 'Donate' button at the top of the page to search for a participant or team.
- In the list, click on the 'Donate now' button to the right of the team or participant name.
8. Do donors receive a full tax receipt for their donations?
Yes! 100% of donations over $15 are eligible for official tax receipts. If they make their donation online by credit card, they will receive an email with their tax receipt attached within minutes of making the donation. If they send their donation by cheque, it will take between 6-8 weeks to receive their tax receipt by mail.
9. Can I make a donation online?
Yes! In fact, it is our preferred method since the processing time is much faster than for cash or cheque donations.
10. What do I do if someone wants to donate by cheque?
Encourage them to make their pledge on your personal fundraising page, where they can write a personal message of encouragement on your wall. If someone wants to make a donation by cheque, it must be mailed to the Foundation along with the name of the participant and his team, or be given to your team captain.
11. What do I do if someone wants to donate cash?
The best way to handle cash is to put it in a sealed donation envelope (provided to all participants) along with the name and address of the donor, and give it to your team captain. You can also drop it off directly at the Foundation to the attention of Sahar Azimi. Make sure that you indicate the name of your team on the envelope so we know to whom to attribute the donations!
12. How can I get involved in Pedal for Kids without fundraising?
Become a volunteer! Over 30 individuals help out every day on the Pedal for Kids site. Contact Sahar at sazi@mchf.com or 514-934-4846 ext: 29272 for more information and to sign up as a volunteer.
13. I want to become a sponsor of the event. How do I proceed?
There are many sponsorship opportunities available for both big and small companies. Contact Marie-Claude Baribeau, Director of Sponsorships and Cause Marketing at 514-934-4846 ext. 29275
14. Where your donations goes?
Please take a look at our page 'The Cause'.
Donations and funds
1. Will I receive a notification when someone makes a donation to my fundraising page?
Yes you will. Everytime a donation is made to your page, you will receive a message in your email inbox. Then, you will be able to see the detailed transaction and donor information when logging in to your Fundraising Center.
2. How can I donate?
- Use the 'Donate' button at the top of the page to search for a participant or team.
- In the list, click on the 'Donate now' button to the right of the team or participant name.
If you would like to make a general donation to the event without going through a team or participant, click here.
Tax receipt
1. How will a tax receipt be issued when an online donation is made?
Tax receipts are automatically issued as soon as an online donation of $15.00 or more is made on your fundraising page. Your donor will receive their tax receipt in their inbox within minutes after their donation.
2. What should I do if I did not receive my tax receipt?
You can simply contact us and ask to have the receipt resent.
Creating a fundraising page
1. How do I create a fundraising page?
Please take a look at the 'Registration' section of this FAQ.
2. Do I have to create an account to create a fundraising page?
Yes, you do. Your account will allow you to manage your fundraising effort, contact your friends and family, and manage your profile.
3. Will my fundraising page expire?
The fundraising page will be deactivated on January 1st of each year.
My Fundraising Center
1. What is the Fundraising Center?
The Fundraising Center is your private space where you can manage your fundraising effort. In this space, you will:
- find tools to help you out with your fundraiser such as an email tool;
- see the list of your donors and their contact information;
- update your personal page content;
- be able to update your profile;
- be able to update your fundraising goal.
2. How do I access my Fundraising Center?
To access your Fundraising Center, click on 'Login' at the top of this page.
3. How do I edit my fundraising page?
Once logged in to your Fundraising Center, go to the Home tab. Scroll down a little bit, and on the right of the screen, you will find the section named Personal Page. You will be able to edit the title and the content of your page by clicking on Edit content. You will be able to edit your image by clicking on Update Media.
4. How do I send an email from my Fundraising Center?
Once logged in to your Fundraising Center, go to the Email tab. There, you will find the email editor where you can enter your recipient's email addresses, write a message from a proposed template, or write your own message, and choose a layout. Once you are satisfied with your message, click Preview & Send, and then Send!
5. Why am I unable to send emails from my Fundraising Center?
To prevent spammers from using the Fundraising Center email tool, the system only allows emails to be sent when a minimum donation of $5 has been made on the fundraising page. To use the email tool, make sure that you have at least $5 raised.
6. How do I import my contacts to my Fundraising Center?
There are two ways to import your contacts in your Fundraising Center. But first, you need to go to the Contact page.
To do so, once you are logged in to your Fundraising Center, go to the Home tab, scroll down a little bit, and find the Contacts section, and then click on All Contacts.
First method: add a single contact. Click on Add contact, and fill the form with the contact information.
Second method: import your contacts from Gmail, Yahoo or a .csv file. If you choose Gmail or Yahoo, follow the steps on the screen to authorize your account to be linked. If you choose to upload a file, make sure that it is a .csv file with 3 columns: first name, last name and email.
Note about .csv import: when importing, be sure to use the same language for your Excel software and your Fundraising Center. In other words, if you are using Excel in English, make sure that your Fundraising Center is in English when doing your import. You can change the language of your Fundraising Center at the top right of your screen.
7. How do I join a team after registering?
Once logged in to your Fundraising Center, go to the Profile tab, and then click on Fundraiser Options.
Scroll down, and you will find the section Change Team Membership where you will be able to join a team. Use the search tool to find and join the team you are looking for.