1. Can I decide where the funds go?
Although it is allowed, one of the best ways to help The Montreal Children’s Hospital is by helping raise funds for the Healthy Kids Fund. When you support the Healthy Kids Fund, you’re helping to make sure kids in all areas of the Hospital get better care, whether through new equipment, paying for training, important projects, etc. Because, when it comes to knowing what’s needed, we feel the medical experts know best.
2. Will I receive a notification when someone makes a donation to my fundraising page?
Yes you will. Everytime a donation is made to your page, you will receive a message in your email inbox. Then, you will be able to see the detailed transaction and donor information when logging in to your Fundraising Center.
3. How can I donate?
If you would like to donate to a friend’s or a family member's fundraising page, use the search tool to find his or her page. Once the page is found, simply click on Donate now to complete your online donation.
1. Can participants at my event get a tax receipt?
It depends on your event. Donors may be entitled to receive a full or partial tax receipt for their contributions. For more information about what types of donations are eligible, check out the Revenue Canada guidelines online. You won't have to worry about issuing the tax receipts: we'll take care of it!
2. How will a tax receipt be issued when an online donation is made?
Tax receipts are automatically issued as soon as an online donation of $15.00 or more is made on your fundraising page. Your donor will receive their tax receipt in their inbox within minutes after their donation.
3. What should I do if I did not receive my tax receipt?
You can simply contact us and ask to have the receipt resent.
1. How do I create a fundraising page?
To create a fundraising page, you first have to choose the type of fundraising page you would like to create: fundraising event, in honour fundraiser, or in memory fundraiser.
Then, fill out the registration form, and your page will be created!
2. Do I have to create an account to create a fundraising page?
Yes, you do. Your account will allow you to manage your fundraising effort, contact your friends and family, and manage your profile.
3. Will my fundraising page expire?
After 365 days, we will send you an email to inform you that your page will be archived. If you want to keep your page for longer, you will simply have to inform us, and we won’t archive your page. Know that all archived pages can be enabled again, so don’t worry.
1. What is the Fundraising Center?
The Fundraising Center is your private space where you can manage your fundraising effort. In this space, you will:
2. How do I access my Fundraising Center?
To access your Fundraising Center, click on Login at the top of this page. Once logged in, you will see the list of all the fundraising page types that you have created. Click on the one you are looking for.
If you are already logged in, click on the Fundraising Center link that is on the top right side of the page.
3. How do I edit my fundraising page?
Once logged in to your Fundraising Center, go to the Home tab. Scroll down a little bit, and on the right of the screen, you will find the section named Personal Page. You will be able to edit the title and the content of your page by clicking on Edit content. You will be able to edit your image by clicking on Update Media.
4. How do I send an email from my Fundraising Center?
Once logged in to your Fundraising Center, go to the Email tab. There, you will find the email editor where you can enter your recipient's email addresses, write a message from a proposed template, or write your own message, and choose a layout. Once you are satisfied with your message, click Preview & Send, and then Send!
5. Why am I unable to send emails from my Fundraising Center?
To prevent spammers from using the Fundraising Center email tool, the system only allows emails to be sent when a minimum donation of $5 has been made on the fundraising page. To use the email tool, make sure that you have at least $5 raised.
6. How do I import my contacts to my Fundraising Center?
There are two ways to import your contacts in your Fundraising Center. But first, you need to go to the Contact page.
To do so, once you are logged in to your Fundraising Center, go to the Home tab, scroll down a little bit, and find the Contacts section, and then click on All Contacts.
First method: add a single contact. Click on Add contact, and fill the form with the contact information.
Second method: import your contacts from Gmail, Yahoo or a .csv file. If you choose Gmail or Yahoo, follow the steps on the screen to authorize your account to be linked. If you choose to upload a file, make sure that it is a .csv file with 3 columns: first name, last name and email.
Note about .csv import: when importing, be sure to use the same language for your Excel software and your Fundraising Center. In other words, if you are using Excel in English, make sure that your Fundraising Center is in English when doing your import. You can change the language of your Fundraising Center at the top right of your screen.
7. How do I join a team after registering?
Once logged in to your Fundraising Center, go to the Profile tab, and then click on Fundraiser Options.
Scroll down, and you will find the section Change Team Membership where you will be able to join a team. Use the search tool to find and join the team you are looking for.
1. How can I raise funds?
Oftentimes, funds are raised through ticket sales but not always. It’s also possible to raise funds through auctions, by partnering with sponsors, or by asking participants to solicit friends and family. You can also create your own fundraising page right here.
2. Can you help me approach sponsors?
We cannot solicit them on your behalf but we can certainly provide you with an authorization letter, demonstrating to potential sponsors that you are fundraising for a good cause and have the support of The Foundation.
3. What kind of visibility can you offer my event?
We will post your event on our online event calendar that is prominent on our website. Please note we cannot contact the media on your behalf, issue a press release, find a celebrity spokesperson or purchase any advertising to promote the event.
4. What tools can you provide me?
We can provide you with limited amounts of promotional material, including posters, banners, balloons and donation cans. We can also give you a sample timeline to help you organize your event.
Also, you can have a look at our Guide to organize a fundraising event in which you will find a lot of previous advice!
5. Can I organize a raffle, lottery or sell alcohol?
A permit is needed if you wish to organize a raffle or lottery, or sell alcohol. If you require one of these permits, please contact us.
6. Can The Montreal Children’s Hospital Foundation’s insurance policy cover my event?
The Montreal Children’s Hospital Foundation’s insurance policy coverage does not extend to third-party events. You must take out a special event insurance policy under your own name.
7. I'm ready! Where do I start?
You will need to register right here, by clicking on Start a Fundraiser on the top right side of the page.